The Right from the Start (RFTS) program has significantly assisted the I90 Management and NATCA leadership with reaching “common ground” regarding facility and leadership challenges. The format in which the program is delivered (even within the virtual setting) has been relaxed, and productive. We would characterize it as a “Safe Place” to dig deep into a variety of Labor/Management concerns. The facilitators excelled at creating a platform of meaningful dialogue amongst our team. Their contributions have assisted the I90 NATCA/Management Leadership with clearly recognizing that we have more in common, than the occasional challenges that tend to divide leadership.
We highly recommend the RFTS program to all NATCA/Management leadership that may be experiencing difficulty with moving their collaborative efforts forward.
Air Traffic Manager Houston (I90) TRACON
Principal Facility Representative Houston (I90) TRACON